IT Support Engineer
Tiber Creek Consulting is seeking an IT Support Engineer to work four days a week at our commercial client site in Fredericksburg, VA, and one day a week at our headquarters in Fairfax, VA. You will provide first-level support services to users experiencing technical issues and answer IT requests involving business applications and workplace productivity tools for desktops, laptops, virtual machines and servers. This includes providing support, problem tracking, diagnosis, replication, resolution, escalation, and system/application support documentation development. In this role you will apply your communication, analytical, and problem solving skills to ensure client satisfaction with end user and project related issues.
Successful candidates in this position will be rewarded with increasingly complex network and systems engineering duties and mentorship from our Senior Engineers. Traits that will differentiate a successful candidate include a self-motivated learner who readily takes on complex tasks and demonstrates a desire to learn from peers and senior staff. Applicants for this position should indicate which of the following preferred certifications you have or are in the process of attaining: A+, Network+, Security+.
|Location:||Fredericksburg VA / Fairfax VA|
|Experience:||2+ years’ work experience.|
|Physical Demands and Work Environment:||